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FAQ’s
“Convenience Fee” is a charge levied by us on certain orders, for the services rendered by Winni on the platform. It also includes some percentage of charges applied by banks for facilitating online payments.
There are NO hidden charges when you make a purchase on our website. The prices listed for all the items are final and all-inclusive. The price you see is exactly what you need to pay. Delivery charges may be extra depending on the location and other parameters.
Orders are processed in time slots and we accept cancellation requests with reference to time slot selected by the customer in order placed. Please confirm availability of recipient before choosing a delivery time. No refund will be made in such case.
Delivery charges varies from location to location. When you provide pin code of the delivery address, our website will show you the delivery charges for that particular location. Delivery charges ranges between Rs. 0 – 300 rupees.